New client focus: Langstane Housing Association’s journey to embrace SaaS

Antonia Clemow

Langstane Housing Association is on a mission to modernise their ways of working. As part of their current IT strategy, they are looking at moving from on-premise solutions to SaaS products which will enable the social landlord to automate tasks wherever possible. Marcie Ballance, Director of Property at Langstane Housing Association said:

Our current job management system is coming up to end of life in October and is tied to a housing management system that we are moving away from because it’s server based. We therefore decided to take the leap and we are implementing a new SaaS housing management & finance system. So, we needed a job management system that would integrate with the new housing management system and allow us to manage our jobs effectively whilst also helping us achieve overall higher levels of efficiency within our repairs service.

Marcie Ballance

Director of Property at Langstane Housing Association

When we saw Oneserve, we were immediately impressed by how easy it was to schedule jobs, whether dynamically or manually, and the way that the software assists with estimating travel times.

Marcie Ballance

Director of Property – Langstane Housing Association