About Us
We understand the challenges of running a field service organisation because our journey began over 15 years ago in a social housing maintenance company. Our Chairman, who managed field teams, saw the impact of inefficiencies and poor productivity firsthand. Finding no suitable solution on the market, he decided to create one himself.
From idea to innovation
And so, Oneserve was born and our mission was laser-focused from the outset: build software that simplifies field service management, boosts productivity, and delivers a great customer experience – all at the lowest possible cost.
Fast forward to today
And our leadership team is still guided by this hands-on experience. They’ve each managed and scaled field service businesses, so they know the challenges you face. And that’s why every feature of Oneserve has been designed to tackle the real problems they’ve encountered along the way when running their own businesses.
A System Built on Flexibiiity
It’s this firsthand experience that has also helped us understand that no two organisations are the same, and that with growth, comes change. That’s why we’ve prioritised flexibility at the core of our system. Oneserve’s advanced workflow customisation lets you shape and reshape your business processes as often as needed – no rigid templates or one-size-fits-all systems here.
Trusted by...
We’re here to help you succeed
We take the time to understand your unique goals and challenges, customising Oneserve to align perfectly with your needs.