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Job Management for Maintenance Contractors

Managing property maintenance contracts can be complex, from ensuring jobs are completed accurately and efficiently to maintaining compliance records. Our job management, mobile workforce and scheduling software simplify every task, providing your team with the tools they need to streamline operations, improve service delivery, and boost profitability.

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10 year Partnership with FSG

“Oneserve has supported us through our 10-year partnership. When some of our teams needed additional support and training, Oneserve delivered that face-to-face. And it’s this hands-on approach that we appreciate, and for us, places Oneserve above and beyond other service providers.”

Natasha Gajadhar, Business and Facilities Manager, FSG Property Services Ltd

Key points

Optimised scheduling

For property maintenance contractors, inefficiencies in job scheduling can lead to delays and costly downtime. 


Easily track compliance

Managing compliance with ever-changing regulations is a constant challenge for property maintenance contractors working with social housing landlords.

Real time job updates

Enhance coordination between office teams and field operatives with our mobile workforce management software. 


Data-driven insights

We understand that identifying and preventing recurring maintenance problems is a key concern for property maintenance contractors.

Improved tenant communication

Property maintenance contractors are on the front line when delivering services to tenants.

Tailored solutions

Unlike generic software, our system has been built with the needs of the housing sector in mind.

Trusted By

Don't just take our word for it...

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Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

26%

Reduction in no access rate

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

25 mins

Drive Time reduced per job

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

19%

1st time fix rate increase

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

65%

increase in jobs completed per operative per day

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

38%

Increase in resident satisfaction

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

26%

Reduction in no access rate

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

25 mins

Drive Time reduced per job

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

19%

1st time fix rate increase

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

65%

increase in jobs completed per operative per day

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

38%

Increase in resident satisfaction

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

26%

Reduction in no access rate

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

25 mins

Drive Time reduced per job

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

19%

1st time fix rate increase

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

65%

increase in jobs completed per operative per day

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

38%

Increase in resident satisfaction

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

26%

Reduction in no access rate

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

25 mins

Drive Time reduced per job

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

19%

1st time fix rate increase

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

65%

increase in jobs completed per operative per day

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

38%

Increase in resident satisfaction

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.

Liam Bentley

Operations Manager for Repairs and Voids

26%

Reduction in no access rate

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.

Natasha Gajadhar

Business and Facilities Manager

25 mins

Drive Time reduced per job

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.

Sam Matthews

Group Performance Director

19%

1st time fix rate increase

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.

David Cater

IT Operations Director

65%

increase in jobs completed per operative per day

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.

Daniel Watkins

Programme Manager - Housing Property Services

38%

Increase in resident satisfaction

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We take the time to understand your unique goals and challenges, customising Oneserve to align perfectly with your needs.