Job Management Software
For decades, we’ve worked with housing associations and local authorities to support exceptional repairs and maintenance. Built to address social housing challenges, Oneserve’s adaptable job management software streamlines workforce management and scheduling, helping you deliver safe, well-maintained homes.
Request a DemoHillingdon tackles damp and mould using Oneserve
“Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.”
Liam Bentley, Operations Manager for Repairs and Voids, Hillingdon Council

Key points
Real-time Workforce Management
Empower your operatives with instant access to job details, site and asset histories, and tenant information via the Oneserve mobile application.
Customisable Job Management Software
Tailor our platform to fit your organisation’s unique workflows, ensuring seamless job management for reactive repairs, planned maintenance, and compliance tasks.
Intelligent Scheduling Software
Automate and optimise your workforce schedules to drive-up efficiency, improve first-time-fix rates, and maximise daily productivity.
Data-driven insights
Turn maintenance data into proactive solutions with analytics tools that identify recurring issues, track key performance indicators and enable smarter property management decisions.
Confident Compliance
Maintain an audit-ready trail of every job, ensuring compliance with housing regulations while simplifying inspections and reporting.
Tenant Communication
Keep tenants informed and enhance their satisfaction with automated appointment reminders, live updates, and feedback surveys creating stronger community relationships.
























Don't just take our word for it...
Read MoreOneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids

26%
Reduction in no access rate
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager

25 mins
Drive Time reduced per job
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director

19%
1st time fix rate increase
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director

65%
increase in jobs completed per operative per day
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services

38%
Increase in resident satisfaction
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids

26%
Reduction in no access rate
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager

25 mins
Drive Time reduced per job
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director

19%
1st time fix rate increase
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director

65%
increase in jobs completed per operative per day
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services

38%
Increase in resident satisfaction
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids

26%
Reduction in no access rate
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager

25 mins
Drive Time reduced per job
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director

19%
1st time fix rate increase
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director

65%
increase in jobs completed per operative per day
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services

38%
Increase in resident satisfaction
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids

26%
Reduction in no access rate
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager

25 mins
Drive Time reduced per job
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director

19%
1st time fix rate increase
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director

65%
increase in jobs completed per operative per day
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services

38%
Increase in resident satisfaction
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids
Oneserve has provided us with the flexibility to customise our approach to tackling damp and mould issues while ensuring the health and safety of tenants is prioritised.
Liam Bentley
Operations Manager for Repairs and Voids

26%
Reduction in no access rate
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager
When some of our teams have needed additional support and training, Oneserve have delivered that face-to-face. It’s this hands-on approach that we really appreciate. It places Oneserve above and beyond other service providers.
Natasha Gajadhar
Business and Facilities Manager

25 mins
Drive Time reduced per job
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director
The team at Oneserve have supported us at every step of the way. Because of their expertise in the housing sector, flexibility and willingness to collaborate, we’re delivering great service to our clients.
Sam Matthews
Group Performance Director

19%
1st time fix rate increase
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director
The great thing about Oneserve’s software is its adaptability and flexibility. We can create workstreams, workflows and processes which are unique to us and our customers.
David Cater
IT Operations Director

65%
increase in jobs completed per operative per day
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services
It's not just about the technology, it's about how we're using Oneserve to forge a stronger, more transparent relationship with our residents.
Daniel Watkins
Programme Manager - Housing Property Services

38%
Increase in resident satisfaction
We’re here to help you succeed
We take the time to understand your unique goals and challenges, customising Oneserve to align perfectly with your needs.